Commercial Assurance

Intelligently manage your spend and confidently take control of your IT assets.


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Overview

Commercial assurance or “value management” is the art of maintaining the optimal position of financial efficiency and compliance throughout the asset procurement lifecycle.

The main concern for many organisations within the current economic climate is being confident that software is not only procured in the most cost effective manner, but also that it is managed effectively once purchased.

In addition you may be tasked with driving both service and productivity improvements having run out of margin to squeeze. Creating or understanding your technology strategy and then maximising the benefits available to ensure that licences purchased and included in any agreement are……

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Commercial assurance or “value management” is the art of maintaining the optimal position of financial efficiency and compliance throughout the asset procurement lifecycle.

The main concern for many organisations within the current economic climate is being confident that software is not only procured in the most cost effective manner, but also that it is managed effectively once purchased.

In addition you may be tasked with driving both service and productivity improvements having run out of margin to squeeze. Creating or understanding your technology strategy and then maximising the benefits available to ensure that licences purchased and included in any agreement are utilised effectively is key to your organisation’s success.

How can you achieve meaningful cost savings and only buy what you need, when you need to buy it, in addition to maintaining a fully-optimised position of compliance?

Also vital is ensuring that you have mature and robust Software Asset Management policies and procedures and that these allow for easy and effective management of the software estate.

However once these processes are in place, how do you define the correct tools to be used within their own specific environment?

By gaining an accurate view of software deployments and importantly licence entitlements you can be confident of the actual software in use, compared to software licences owned. This is particularly important as software vendors can be aggressive in audit situations and having access to reliable data is key to a successful vendor engagement. Although once again, exactly how you achieve this beneficial position for your organisation can be difficult to envisage.

Other challenges include employing the correct level of in-house expertise to understand the relevant software licensing schemes, interpreting data effectively from a compliance position and also utilising this information when negotiating a software contract.

So how can you intelligently manage your spend and take control of your IT assets and processes?

How Trustmarque can help 

Early engagement at project inception within the software procurement cycle with a Commercial Assurance consultant from Trustmarque can help you to achieve many, if not all of your objectives. We can ensure that your issues and challenges are minimised, through the Commercial Assurance set of services. From our experience each customer has a different maturity level within both Software Asset Management and Procurement, and will therefore require a service that encompasses the previous investments made, and can give some quick wins where needed.

The ideal first engagement with Trustmarque is the ITAM Process Lifecycle (SAM Maturity Assessment), which will initially determine your maturity level, based on the ISO19770 standard. This assessment may show up a weakness in the type of tools being used, therefore Trustmarque’s SAM Technology Service can enable you to assess the tools being used, and the requirement within the organisation that the tool needs to fulfil.

Often however we are engaged initially with an urgent need to either save costs on a new or renewing software contract, or to stave off an imminent threat from a vendor around compliancy. The Commercial Benchmarking service not only reduces the cost by on average 38% over three years on negotiated contracts, but gives our clients the confidence to make the right decision for them, rather than for the vendor or a transactional reseller. Our Asset Management & Procurement Services (AMPS) consultants have collectively achieved £56m in demonstrable customer savings in FY12, making us the market-leading authority in our field.

Certain elements of this service can be taken separately, for example the Compliance Optimisation service. This service determines the compliant position, comparing usage to licence entitlements owned. We can advise you exactly how you can become compliant in the most optimum and cost effective way.

If you are looking to ensure that your organisation is able to facilitate successful and cost-effective software asset management our Virtual Asset Manager service will:

  • Reduce the requirement for local server support and provision
  • Develop key software asset management skills and capacity within your existing team
  • Maintain your licence position with Entitlement Management
  • Manage the status of your assets, including maximising existing licences to avoid unnecessary cost
  • Improve decision making around software purchases through accurate Market Intelligence (MI and Business Intelligence (BI)).

The final service is the Contracts Management service. This could be as simple as managing renewals for our customers, or perhaps making savings through tail-spend management. Or it may be looking at vendor contracts to identify risks and opportunities for organisational change.

The depth of analysis and detail, and the neutral approach that Trustmarque takes, is the reason that our customers trust us to conduct further services on alternative vendors, or expand on additional services available from our Commercial Assurance solutions. We can undoubtedly help you to better manage your software estate.

For more information contact us.

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Commercial Benchmarking Service

Trustmarque’s Asset Management & Procurement Services team is often engaged with initially to either save costs on a new or renewing software contract, or to stave off an imminent threat from a vendor around compliancy. Our Commercial Benchmarking Service delivers a comprehensive Commercial Review for your pending purchase, utilising information around current use of software and the long term technical deployment plan, providing you with an optimised long term licensing strategy. The complex modelling available through this service shows a truly transparent view of all available procurement options, and even some options that are not available, where negotiation would be required. The negotiation phase is where we can ensure that the concessions within the contract are bespoke to the requirements of your organisation. These concessions alongside the intelligent procurement, which is the outcome of the complex cost modelling process, is where we can enable you to make real cost savings. These savings are on average 38% over three years on negotiated contracts, giving you the confidence to make the right decision for your organisation rather than the vendor or a transactional reseller. In addition certain elements of this service can be taken separately, for example the Compliance Optimisation service which can determine the compliant position, comparing usage to licence entitlements owned.  
"We are highly confident that we have purchased the most cost effective form of bulk licensing for our organisation,” says Mike Jarrett, Service Delivery Manager, Markel International. “We have the peace of mind that we have undertaken a thorough process to determine how technology will impact on the business and now have the right framework in place to support the company moving forward.”


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Contact Us

Main Sales: 0845 210 1500

To contact us from outside the UK, please call/fax on the below number(s).

Tel: +44 (0) 1904 561 691
Fax: +44 (0) 1904 561 690

 
 

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