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Operations Billing Specialist

November 30, 2022

Responsible for ensuring that all Microsoft CSP billing is proactively managed and invoiced as per consumption, ensuring revenue coverage and vendor costs are aligned.

Accountabilities and main responsibilities

  • Responsible for ensuring Microsoft CSP billing is managed accurately and in a timely fashion to ensure the ongoing profitability of the contract base.
  • Ensuring accurate consumption data is recorded and proactively working with Account Managers and Customers to ensure revenue coverage obtained prior to costs being incurred from the vendor.
  • To ensure all billing and aged debt is raised and reported within the expected limits and timeframes of either Trustmarque guidelines or established commercial terms.
  • To proactively track and manage the subscription billing cycles and customer consumption, budget and actuals.
  • Ensure accurate invoice values, credits and Overage are calculated and issued.
  • Monitor vendor costs to ensure contracts continue to be profitable for Trustmarque, notifying stakeholders if this is not the case.
  • Work closely with all Service teams to ensure new customers transition into service efficiently.

Knowledge skills and experience required

  • Knowledge of Microsoft CSP programme and toolsets
  • Finance experience
  • Able to adapt and learn new systems, toolsets and software
  • Excellent interpersonal skills

About Trustmarque

At Trustmarque, our vision is to enable organisations to harness the power of digital technology. For over 30 years, we have helped organisations in the public and private sectors to work smarter, run their business more effectively and unlock the value of their IT investments.

Our mission is to support our customers to buy and use innovative technology to positively impact local communities across the UK. We’re always evolving to keep up with the pace of change – to understand the technology solutions, licensing options and methodologies. Our customers come to us time and time again for collaborative transformation that helps them make better IT decisions for long-term success.

Our people are at the heart of our customer-centric business and we have company values which have been defined by our people – About us – Trustmarque. There’s never been a better time to join Trustmarque, we are growing and investing and you can play your part in influencing the future of IT in the UK.

One of our values is “be diverse and inclusive because we know that diversity of thought and experience positively benefits our ability to deliver work. We consider all suitably qualified applicants regardless of sex, gender identity or reassignment, race, disability, religion or beliefs, age, or sexual orientation. We recruit and develop our people based on merit and their passion, and we’re committed to creating an inclusive environment that reflects the diversity of the communities we serve. During the application process, you’ll be given the option to share your personal characteristics and data with us. This helps us understand our candidate pool so we can do everything we can to attract a diverse range of people and ensure our recruitment process is fair and inclusive.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Trustmarque colleagues who can work from home should do so. Social distancing, enhanced hygiene and safety measures are already in place to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

Standard benefits

As well as competitive rates of pay, we offer 25 days holiday (rising to 27), 2 volunteering days and 1 personal day plus bank holidays.  We also provide a substantial benefits package which includes a company-matched pension, life assurance, enhanced parental leave policies, the option to buy extra leave, a cycle2work scheme and more.

Trustmarque is an award-winning IT partner that delivers IT solutions allowing our customers to work smarter and more effectively. We simplify business, through a flexible and cost-effective approach that empowers organisations and their people. Giving honest, simple, and independent advice we help our customers to navigate an increasingly complex world of IT – and that’s exactly what you’ll do too, if you join our talented team here.

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