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Technical Consultant – Microsoft Office 365

March 17, 2022

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Job summary

Microsoft 365 Technical Consultant are primarily responsible for delivering projects that relate to collaboration within organisations. With a particular focus on SharePoint, Teams, Power Platform, Security and Identity.  They are responsible for owning and delivering Teams and SharePoint focussed Office 365 projects, from discovery, into design and implementing of suitable solutions in line with customers needs and expectations. This can include, as required, the pre-sales and estimations process, presentations, workshops and service delivery, ensuring a positive custom relationship is maintained.

Responsibilities

  • The main responsibilities are detailed below, although the post holder would also be expected to perform any other duties which might reasonably be required by the business.
  • Deliver customer focussed presentations and workshops demonstrating our products and services
  • Gather customer requirements in order to support the creations of project plans and timescales of delivery
  • Work through customer specifications and develop solutions in line with project delivery requirements
  • Implementation and configuration of deliverables
  • Propose and/or design technical solutions
  • Manage Office 365 migrations and upgrades
  • Work closely with all departments to ensure project and service delivery meet customer expectations
  • Work closely with Practice lead to assist in the continual development of the team

Knowledge

Essential

  • Knowledge and experience of:
  • SharePoint ONLINE and On Premise/OneDrive for Business
  • Office 365 Wider product set (Covering Enterprise SKUS)
  • Microsoft Cloud Security Solutions
  • Microsoft Teams Collaboration and integrations
  • Microsoft Power Platform integrations and development
  • Strong technical background
  • Document Management and Collaboration
  • Knowledge and experience of:
  • SharePoint 2010/2013/2016/2019/SharePoint Online
  • Office 365 Advanced Threat Protection
  • SharePoint Framework Development (SPFx)
  • Microsoft Teams App Development
  • Azure Information and Identity Protection
  • Azure Active Directory Connect (AADC) Conditional Access and Multi-Factor Authentication

Skills

  • Proven consultancy experience within a similar role
  • Proven ability to lead workshops and run presentations to both a technical and business audience
  • Demonstrate competence in oral and written communication
  • Demonstrate the ability to create technical and commercially focused documentation
  • Able to deal with customers/suppliers/peers at all levels in a professional manner
  • The ability to prioritise effectively, both with their own workload and within the team
  • The ability to use initiative to solve problems

Personal Attributes

  • Have a flexible approach and can work as a team player
  • Must be tolerant and adaptable to change in a fast moving environment
  • Commercially focussed
  • Able to work well individually and within a team environment
  • Persistent and resilient in seeing an issue through to resolution
  • Desirable certification includes:
  • MS-100, MS-101, MS-500. MS-700
  • Flexible working location to support client and business requirements

Trustmarque is an award-winning IT partner that delivers IT solutions allowing our customers to work smarter and more effectively. We simplify business, through a flexible and cost-effective approach that empowers organisations and their people. Giving honest, simple, and independent advice we help our customers to navigate an increasingly complex world of IT – and that’s exactly what you’ll do too, if you join our talented team here.

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