At the start of the pandemic, Seafish colleagues found their productivity was held back by old laptops and outdated software. As hardware ages, not only does software appear to perform more poorly on the devices, but the demands on IT to maintain the setup increases. Therefore, spurred by this wave of complaints, and after the significant service outage, new-in-post Bobby was left with two choices:
“My initial thoughts had been about replacing the stock. I considered buying 150 reconditioned laptops and bring them into the office to build them and ship them out to staff. But that is costly and we realised it just wasn’t feasible.”
Seafish were offered a solution to replace their end user’s old devices with new, high spec machines. DaaS offered an affordable, easy to manage model allowing Seafish users to benefit from the latest devices and support in a simple monthly per unit cost.
Using Windows Autopilot; a collection of technologies to set up and pre-configure new devices, Seafish were able to arrange the devices to be shipped directly from the manufacturer to their end users home addresses preinstalled with up-to-date software. Using a Zero touch deployment method, end users just needed to connect to the internet before Windows Autopilot installed and configured the images. This greatly reduced the burden on IT staff to build and ship devices to a dispersed workforce and provided end users with a highly personalised out of the box provisioning experience.