About The Phoenix Group

The Phoenix Group is a closed life assurance fund consolidator that specialises in the management and acquisition of closed life and pension funds, and operates primarily in the United Kingdom.

Business Drivers

As a fast growing UK company with an active acquisition strategy, the Phoenix challenge was to update and bring together an expanding and ageing IT estate and support a multi-site workforce.


The Trustmarque team supported migration of the desktop, telephony and key line of business financial systems to a wholly virtualised infrastructure service. Delivered through the reference Service Cloud architecture.


The Trustmarque team successfully transitioned Phoenix to the Cloud. As a result, Phoenix now deploys a flexible low-cost infrastructure that is reliable and efficient to manage. With the need to look after IT and telephony services effectively removed, the team at Phoenix can focus on compliance and business improvement. Users now benefit from the latest technologies and productivity applications such as Microsoft Office 2013 as standard.

Why Trustmarque?

Trustmarque has extensive experience in the introduction and management of cloud based services. By placing the user experience at the centre of the migration the Phoenix Group benefited from full visibility and support at every step of the deployment process and beyond, ensuring they got the most from the cloud services on offer.