Business Drivers

Woking Borough Council was approaching the renewal of its Microsoft Enterprise Agreement and was unsure if renewing the agreement was the right way to go. The Council was spending a considerable amount of money on its Enterprise Agreement each year and with cost reduction firmly on the agenda, exiting the agreement altogether was thought to be an easy route to achieving the savings needed. At the same time, the Council was also unsure how such a move would affect its position in the future.

Trustmarque took a closer look at the situation. Devon explains:

“Before employing the services of Trustmarque we had also talked to a couple of other technology solutions providers who seemed comfortable with our decision and reasons for exiting the enterprise agreement. However, when we brought Trustmarque on board they looked a little deeper into our business requirements and identified an issue in relation to home use of software licences.”


Over a period of two weeks Trustmarque’s Commercial Benchmarking team worked with Woking Borough Council to better understand its business goals in order to determine a software licensing model that would meet both its current and future needs.

Following the review, Woking Borough Council opted to take on two Microsoft Licensing Agreements to accommodate their current and future needs. By design, this ensured that the council was able to procure their requirements in the most cost effective manner, whilst being able to progress with their flexible working strategy with confidence that they were licensed correctly.


With the help of Trustmarque, Woking Borough Council was able to save £120K over three years by revamping its enterprise agreement and ensured it was licensed only for what was needed while also identifying and creating a new agreement to account for expected growth in its mobile workforce.

“It became evident that the core software licences we had in place were device licences. This meant that if we were planning to implement more flexible working practices with staff working from home or on the road this would cause problems. Accordingly the software licence agreements that we had in place for the use of Blackberries, PDAs, laptops and so on would require that we procure additional software licences for each device. As mobilising our workforce was likely, we had to reconsider. Trustmarque was the only one that had identified this issue.”