Why Cloud is Core to the Public Sector Future
Stephen Dayson (Microsoft)
The power of the Cloud is changing the way organisation’s approach new developments and transforming existing capabilities. In this session, Microsoft focused on three areas that can help the Public Sector meet their challenges, these are Big Data and Analytics, Cyber Security and Cloud. Stephen also spoke about CitizenBot. This is an artificial intelligent agent from Microsoft Services designed to support citizens in accessing local government services.
Citizen Identity Accelerator
Nathan Kitchen (Trustmarque) & Wilf Prasher & Chris Eckl (SiteKit)
Customer self-service has a lot of practical benefits for both the end user and the organisation. Here we looked at why the Public Sector organisations should build their own “online portfolio” and the practical components and solutions available to implement this with real-world examples from SiteKit.
The adventures of Coventry City Council with Azure & Office 365
Paul Ward (Coventry City Council)
Coventry City Council has been working with cloud computing since 2014 to improve services, modernise infrastructure while making more of their budget. Paul talked about how his organisation implemented the Microsoft cloud and the things they learnt from their experiences.
Azure Foundations and support
Richard Willmott & Paul Grimley (Microsoft)
Richard spoke on the support available to those that want to move their organisation to cloud. This would include a technical business review, proof of concept support, fast track and more.
Paul went into further depth about how Azure Foundations works, the benefits and the commitment needed to be successful.
Discovering better outcomes from your Data
Dick Wall & Mike Sheridan (Trustmarque)
Data, Big Data, Machine Learning are terms that are constantly being talked about. But they can sometimes seem distant and not something available to the Public Sector. Dick and Mike are Trustmarque’s resident Business Intelligence and Analytics authorities. They explained, using examples from our customer base, how using existing data and technology can create efficiencies and bring about change to patients and end users.