Collaborate to innovate

At Trustmarque we believe getting your team using the latest voice, messaging and video technology is essential to gaining a competitive edge. During the exponential shift during 2020, we facilitated these very same step changes for organisations and businesses across all sectors within the UK. Due to our cloud-first approach, we’re best-placed to ensure your team are equipped with the tools to collaborate on projects, communicate with peers and store documentation securely.

According to a September 2020 YouGov survey, 57% of the UK workforce want to be able to continue working from home following the pandemic. That’s why there has been a better time to invest in the tools to support hybrid working. Studies have also shown that by 2025, millennials will comprise 75% of the global workforce. Trustmarque can help you to identify, deploy and adopt the next generation of team technology tools for the next generation workforce.

70,000

Telephony users supported across the UK

10,000

Users enabled for MS Teams Direct Routing

1-3bn

Calls delivered for clients each year

Supporting key local services to keep running during Covid-19

At the start of the Covid-19 pandemic, our team enabled a major UK local authority to vastly accelerate the roll out of Microsoft Teams telephony, when they most need it.

Session initiation protocol (SIP) trunk work was delivered ahead of schedule, enabling the virtual version of an analogue phone line and allowing calls to be made over the internet. In addition, the team also found a way to enhance security by extending their AirWatch mobile device management platform.

The authority was able to communicate effectively with most staff working from home. It has also allowed frontline workers more time to migrate mobile phones when they are trying to help people who need it the most.

How Trustmarque’s solutions help

Our trusted collaboration experts will guide you through a tailored strategy to help your teams get onboard and perform at their best. We work alongside some of the most innovative collaborative tools and technology solution providers allowing us to offer unrivalled flexibility, deployment speed, intuitive adoption strategies and, ultimately, control of business intelligence.

Whatever the long-term goal is for your organisation, whether it be implementing Microsoft Office 365, meetings and more, Trustmarque is here to get the wheels in motion. Our long-lasting partnerships give us access to the latest updates meaning we’ll be able to keep your set-up at the forefront of innovation.

During the project lifecycle, we will guide you from strategic decision making through to design, implementation, management and support. We’ll ensure you minimise risk and get the most from your communication and collaboration tools.

Our collaborative solutions

  • On-premise and cloud-based unified communication options
  • Vendor choice, in network and solutions
  • Intelligent Marketing Numbers – 08xx, 03xx, UK and international
  • SIP routing
  • 34,000 SIP channels carrying business-critical voice
  • Cloud-based contact centres
  • Web conference – face to face virtual meetings, including chat, document sharing
  • Unified communications – including voice, email, messaging and presence
  • Telepresence – high definition video conferencing
  • Office 365 – including Teams, Yammer, Outlook, Excel, Word, PowerPoint and Delve
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