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Tech Thursday webinar


The secrets of successful Business Intelligence in the NHS

Business Intelligence (BI) plays an important role in improving quality and safety whilst managing cost, by ensuring your colleagues are better informed. Or at least it can do. However, according to research by analyst firm Gartner, 70% to 80% of business intelligence projects fail*. So, what is the crucial difference about the 20% to 30% of projects that succeed?

With almost every hospital in Scotland using software and often services supplied by Trustmarque, we have overseen a number of successful BI projects.

Trustmarque is presenting a webinar that will discuss and share the critical factors that drive adoption and success for BI implementations.

The webinar will identify many of the pitfalls that can beset BI projects and how you can best avoid them, and will demonstrate how NHS organisations can build long-term success into the process of delivering BI solutions.

The webinar will provide valuable insight into:

  • The dashboard is delivered – how do you ensure it will be used?
  • Some of the common design and implementation assumptions that drive users away and how you can mirror other industries to increase usage
  • Real-life examples of Dashboard projects that get it right
  • Trustmarque’s own checklists for promoting BI success

BI in action in the NHS

Trustmarque is committed to assisting NHS Trusts meet their individual objectives to drive efficiencies and deliver quality improvements. In this webinar we will share the example of how Trustmarque successfully delivered a BI programme for NHS Western Isles.

A number of the dashboards are focused around the provision of data to monitor performance against response times and targets. This had historically become more of a challenge to visualise; therefore the implementation of this BI solution was critical in helping to achieve and maintain these goals. Malcolm Martin, Head of Health Intelligence, NHS Western Isles

View the video that highlights the benefits that NHS Western Isles has seen from their implementation.


* Source: www.computerweekly.com – January 2011

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