With an Enterprise Agreements (EA) are for organisations that want to license software and cloud services for a minimum three-year period.
An Enterprise Agreement (EA) offers best value to an organisation more than 250 (Public Sector) or 500 (private sector) users or devices. Usually, EAs are a three-year agreement which can help reduce initial costs and sets out your annual software budget over the three years. Subscription options can lower initial licensing costs by subscribing to the rights to use Microsoft products and services instead of owning them. This option also enables you to increase or decrease subscription counts on an annual basis.
When purchasing an EA there are clear procedures that are followed when setting up. Microsoft can take up to five days to approve, any additional changes can cause significant process delays.
Here is a simplified step by step example:
- EA requirements are finalise i.e. license types and quantities
- Pre-Credit check (direct customers only)
- Our specialist operations team creates a draft contract pack
- Price is agreed and submitted to Microsoft for approval
- Purchase Order received by Trustmarque
- Agreement signed and completed
- Invoice and access to licenses is grant with a key sent
Our best advice is – if in doubt, ask.
Once you have purchased your licenses, this is when your users get to work with the tools you’ve bought.
We want you to be able to manage and allocate your new software as smoothly as possible. You’ll receive a welcome pack for each agreement, and we will assist you with setting up and managing your new Enterprise Agreement in the Microsoft licensing portals.
An overview of Microsoft’s main administration portals.
Microsoft 365 Administration Portal
The portal allows you to view your online service subscriptions at a high level and perform day to day administration and management, such as provisioned and assigned your cloud licenses.
You can raise tickets directly to Microsoft’s Office 356 Support team. However, if your organisation has given Trustmarque Delegated Admin Privileges are your we can support you with raising tickets and troubleshooting.
Azure Enterprise Agreement Portal
You can purchase your Azure subscriptions via an EA/SCE. You can manage, access reports, view usage and administer access. We can support the end users by accessing reports and administering access.
The VLSC portal is where on-premises licenses are managed, you can access license keys, download media and download a summary of licenses you hold. Through the VLSC you can also make and manage license reservations, assign, and create SA benefits and SA benefit vouchers.
Trustmarque can support your end users by raising tickets to query issues, create reservations on your behalf, cancel reservations on your behalf and support you accessing keys and media.
VIEW OUR PORTAL SUPPORT VIDEOS
A short enablement session is available on request to take you through some of the portal fundamentals.