Insurance companies need to view IT as a strategic asset that can help the business remain competitive and lay robust foundations for the impact of future trends. Rather than seeing it as a cost-drain.

We’ve created some best practice guidelines to help insurance companies tackle the challenges they face and re-architect their business.

Last time, we talked about choosing the right mobile solutions for you and your customer – if you missed that post, catch up here.

Working in the global industry of insurance, CIOs and IT departments find themselves needing to support multi-site, geographically spread workforces operating across several borders and time-zones. As a result, ensuring a truly modern communication infrastructure is in place that allows individuals to collaborate and cooperate, is vital.

To enable greater collaboration and cross-departmental information sharing, IT departments must look to employ enterprise solutions, for example Microsoft SharePoint, which can deliver the functionality for internal collaboration needed. By employing intranet solutions which can be customised, insurers can create a more consistent identity across offices and countries; and empower staff to work collaboratively and in partnership with one another, regardless of location.

In the long run, investing in platforms that deliver effective intranets and collaboration solutions pays dividends. Staff have better access to up to date information, can talk to colleagues across the globe, and are more productive as a result. Those companies that will successfully reinvent themselves into modern organisation will be the ones that understand better collaboration is an essential component of a successful business, rather than simply a bonus. Ultimately, facilitating an insurance organisation that works seamlessly across borders will create a collaborative culture that will contribute to bottom-line profitability.

To find out more about the future of insurance, download our white paper today. To speak to one of our experts about how your organisation can modernise, contact us on 0845 2101 500, or email

To view the last post in this series, click here.