‘Beyond the call of duty’ expected of an IT partner
“The achievement is a credit to the capabilities of Trustmarque and the determination of the NHS Team driving a vision.” Mike Press, NHIS
Commenting on the nomination, Mike Press, Chief Technical Officer at Nottinghamshire Health Informatics Service (NHIS), who was a core part of the NHS project team, said Trustmarque went above and beyond to get a workable solution as fast as possible.
He commented: “When Covid-19 hit there were many new challenges and constant demands that put our IT staff and systems under pressure as never before. Having partners to turn to for immediate assistance was essential and Trustmarque was one of those who went beyond the call of duty with a fast, flexible response. They helped us implement a novel VDI solution in Azure in just a few weeks by working in true partnership with an agile, collaborative approach and delivering a solution that many thought simply wasn’t possible up in the cloud given the complexity of NHS clinical systems.
“It’s often said that the private sector aren’t flexible and won’t work without really defined scopes, time simply didn’t allow for this, design, build and test informed the next day’s steps. The achievement is a credit to the capabilities of Trustmarque and the determination of the NHS Team driving a vision. Equally the public sector are known for not taking risks with new technology, but in this case we put all that aside and made a real difference to Primary Care and Out of Hours services to help keep them working.”
He went on to say that the project changed the NHIS perception of Trustmarque from a reseller to an “agile services provider” and that he looks forward to having Trustmarque as a partner to call on in future.
Thanks and good luck
Congratulations to the project team who pulled together to deliver this fantastic customer solution. The recognition for this award is testament to Trustmarque’s strong commitment to supporting our customers through what has been a challenging year. We’re proud of how our valued employees have adapted to meet the shifting needs of our customers, and each other.
Good luck to all of those shortlisted alongside us.
We’re in IT together.
By Katherine Murphy. content enthusiast