Discover the key takeaways from a CIO roundtable on future work solutions with Trustmarque and Dell Technologies
Remote working has become the “norm” for many organisations for almost a whole year following the outbreak of COVID-19 in the UK in March 2020.
With the nation eagerly awaiting announcement and clarity on the roadmap out of lockdown, there is a lot for CIOs and IT leaders to consider as organisations prepare to reopen. Similarly, those who have been operating remotely need to address their long-term remote and hybrid working provision and manage the technological, cultural and behavioural impact of returning to office spaces – whether flexibly or completely.
To discuss these changes, Trustmarque partnered with Dell Technologies to hold a CIO Roundtable, attended by a c-level audience from a selection of both private and public sector organisations. The session was hosted by Cymon Skinner, a senior consultant in Trustmarque’s Modern Workplace and Security team, and Nilesh Patel, CTO at Dell Technologies.
The intention of the roundtable was to create an open forum for discussion around the challenges and opportunities presented over the past year. And to collaborate to help redefine the modern workplace, for both the present and the future so that CIOs can be more confident moving forward.
Hybrid working as the ‘new norm’
A key discussion point was how the gradual reopening of UK workplaces presents an opportunity to establish a new way of working for both employees and customers with flexibility very much at the core.
“Virtually all the attendees recognised that hybrid remote working is becoming the new norm, and there is a need to rethink physical workplaces in the form of optimising hot desking and enablement of meeting workspace solutions”. Nilesh Patel, CTO at Dell Technologies
Nilesh Patel, CTO at Dell Technologies, explains: “When looking at it holistically, the themes of the roundtable came down to the importance of providing the necessary tools to enable employees to work remotely. More recently the attendees have been focusing on providing better collaboration tools and are still challenged with more emphasis on cyber, communications, training and employee experience.
“Virtually all the attendees recognised that hybrid remote working is becoming the new norm, and there is a need to rethink physical workplaces in the form of optimising hot desking and enablement of meeting workspace solutions.”
Safety and confidence returing to work
There was also talk around safety and how organisations will be required to put people first and establish a safe, inclusive working environment that is both scalable and resilient. Attendees recognised the importance of creating a safe working environment that gives people confidence to return to site and to adjust to the new virtual / physical hybrid ways of working.