Trustmarque enables NHS Western Isles staff to make decisions based on real-time data

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Business Drivers

In line with the addition of a new sixth strategic eHealth aim, based on availability of timely information to support decision-making, NHS Western Isles took the opportunity to advance their Business Intelligence (BI) solution. The purpose was to make information and data usage more efficient and easier to access, on a real-time basis.


Product: Qlikview was implemented by Trustmarque, a successful Elite QlikView partner. The dashboards cover the following areas: Waiting lists, Outpatients, Theatres, Inpatients, Ward statistics, Off Island Patient Flows, Primary Care and A&E.


Trustmarque delivered the solution via remote tools, which was cost-effective, quick and without which the project may not have been feasible.

“They offered a ‘one stop shop’ in terms of supporting our business intelligence requirements, whether it was in-house for Trustmarque or other partner arrangements. It saved us a lot of time and multiple negotiations with other suppliers.”

– Martin Malcolm, Head of Health Intelligence, NHS Western Isles.

Why Trustmarque?

Trustmarque was selected because of our extensive Business Intelligence expertise, position as a partner in Frameworks Scotland and our successful track record in working with other Scottish NHS boards on similar projects.

2018-08-22T15:36:38+00:00February 16th, 2014|