In this customer-driven world, the ever-changing needs of today’s customers presents organisations with a number of challenges. A CRM strategy can empower organisations to better manage customer interactions and acquisition processes, form strong relationships and retain customers across multiple channels.
Trustmarque’s CRM consultancy service offers the right mix of technical and market expertise, along with the support and service capabilities needed to deliver CRM Dynamics and associated services seamlessly.
Trustmarque’s CRM Consultancy service can help:
- Strengthen customer, partner and supplier relationships
- Automate sales and marketing processes from lead generation to invoice
- Create a great and consistent customer experience
- Manage and streamline customer activity and relationship management
- Create a comprehensive and interactive set of reports and statistics for a wide range of KPIs to influence crucial activities
Our highly experienced, specialist team works with your team to provide specific guidance and support around CRM projects, or deliver a turn-key project end-to end. We provide a range of short to long-term support services, such as support contracts, technical and end user training, installation, upgrade services and CRM health checks.
From a pre-configured arrangement to a bespoke end-to-end solution, our experienced team will assist in the delivery of an effective service, utilising the advanced technologies expected from a software package.