New Trustmarque and Ultima Business Solutions have completed their merger, officially joining forces to lead the future of IT services.

Data, automation and AI

Build your Frontier Firm. Turn ambition into results. 

Transform data into action and create the foundation for sustainable growth. By combining data, automation and AI, frontier firms improve efficiency, strengthen decision-making and create capacity for growth. We help you identify the right opportunities and turn them into lasting business value.

Data, Automation and AI

Building the foundations of a Frontier Firm

The question is no longer whether to adopt AI.
 
Most organisations have already begun experimenting with AI, exploring Microsoft Copilot, automating processes, or investigating new ways to unlock value from their data.
 
The real challenge is knowing what comes next.
 
How do you create a trusted data foundation for AI? When should you move from Copilot to AI agents? Where does Microsoft 365 E7 fit within your strategy? How do you automate processes without creating complexity? And how do you ensure every investment delivers measurable business value?
 
At Trustmarque Ultima, we help organisations answer those questions with confidence.
 
By combining data, automation and AI into a connected strategy, we help organisations build the foundations of the Frontier Firm. One where people, agents and business processes work together to achieve better outcomes, faster decisions and greater operational efficiency. Based on Trustmarque Ultima's focus on AI-ready organisations, unified data, governance and enterprise AI adoption.
 
 
83%
of business leaders say AI adoption will require employees to develop new skills and ways of working.
71%
of business leaders believe their organisation needs AI agents within the next 18 months to remain competitive.
People Looking at Laptop

From AI experiments to business transformation 

Many organisations begin their AI journey with disconnected initiatives.
 
A Copilot pilot in one department. A Power App solving a specific challenge. Data locked in multiple systems. Teams experimenting with automation independently.
 
While these initiatives can create value, they rarely deliver enterprise-wide transformation.
 
The organisations seeing the greatest impact are building a connected foundation where trusted data powers intelligent automation, automation enables AI agents, and AI helps people focus on higher-value work.
 
That is the journey towards becoming a Frontier Firm.

Start with trusted data 

Microsoft Fabric 

Every successful AI strategy starts with data.
 
If information is fragmented, duplicated or difficult to access, AI simply accelerates existing problems.
 
Microsoft Fabric provides a unified platform for data integration, engineering, analytics, reporting and governance. It creates a single, trusted foundation that helps organisations turn information into insight and insight into action.

We help organisations:

  • Bring together data from across the business
  • Improve governance and quality
  • Create trusted reporting and analytics
  • Enable self-service insight
  • Prepare for AI and agent adoption
  • Establish a foundation for long-term innovation
 
Because trusted AI begins with trusted data. Supported by Trustmarque Ultima's Fabric, data engineering and AI-ready architecture expertise.
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Empower every employee with AI

Microsoft 365 Copilot and E7

 
Microsoft Copilot is helping organisations transform the way people work.
 
From summarising meetings and documents to generating content and accelerating decision-making, Copilot enables employees to spend less time on routine activities and more time on the work that matters most.
 
As organisations mature, Microsoft 365 E7 provides the governance, security and agent capabilities needed to scale AI adoption across the enterprise.
 
We help organisations:
  • Develop AI adoption strategies
  • Prepare Microsoft 365 environments
  • Deploy and govern Copilot
  • Identify high-value use cases
  • Accelerate adoption and value realisation
  • Build the foundations for enterprise AI
The result is not simply more AI. It is better work. Grounded in the evolution towards AI-ready enterprises, Copilot and Agent 365 maturity models.

 

From assistance to action 

Copilot Studio and Agent 365

The next evolution of AI is not answering questions.
 
It is taking action.
 
AI agents can coordinate processes, retrieve information, interact with business systems and support decision-making across the organisation.
 
Using Copilot Studio and Agent 365, we help organisations move from individual AI experiences towards governed, enterprise-wide agentic AI.
 
Our approach helps organisations:
  • Design and deploy AI agents
  • Connect agents to business systems
  • Govern AI at scale
  • Enable secure access to organisational knowledge
  • Create repeatable operating models for agent adoption
  • Scale AI responsibly and effectively
For many organisations, this is the transition point from AI experimentation to true business transformation. Aligns with Agent 365, agent governance and agentic AI positioning within the practice.

 

82%
of business leaders expect AI agents and digital labour to become part of their workforce within the next few years.

93% of UK organisations are using AI. Only 8% have governance truly in place.

Download AI Governance Index report

Automate what matters most 

Intelligent Automation and Power Platform

Many organisations continue to depend on manual processes that slow service delivery, increase costs and limit growth.
 
Through Power Platform, Power Apps and Power Automate, we help organisations remove friction from everyday work by redesigning and automating processes.
 
From employee onboarding and customer service workflows to operational reporting and business process optimisation, our intelligent automation services enable organisations to focus resources where they deliver the greatest value.
 
The goal is simple:
 
Less administration. More impact.
 
Reflects Trustmarque Ultima's intelligent automation and process transformation services.

Accelerate AI adoption with confidence

AI Solution Accelerator

Knowing where to start remains one of the biggest challenges facing organisations adopting AI. Our AI Solution Accelerator helps organisations move from ambition to execution by identifying opportunities, establishing governance and creating practical roadmaps for success. Together, we help organisations:

  • Assess AI readiness
  • Identify priority use cases
  • Establish governance frameworks
  • Validate business value
  • Deliver pilots and proof of value initiatives
  • Create scalable AI operating models

Put people at the centre of transformation

Human+

Technology alone does not create transformation.
 
Success depends on people understanding, adopting and trusting new ways of working.
 
Human+ helps organisations create the culture, skills and governance needed to thrive in an AI-enabled future.
 
By combining responsible AI principles with practical change management, organisations can accelerate adoption while maintaining trust and accountability.

 

70%
of change programmes fail to achieve their intended outcomes due to people, adoption and organisational challenges.
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Modernise without replacing everything 

IA-Connect 

Most organisations cannot start from scratch.
 
Legacy applications remain critical to daily operations, even when they were never designed for modern automation or AI.
 
IA-Connect bridges the gap between existing systems and modern automation platforms, helping organisations connect, automate and orchestrate processes across complex environments.
 
This enables organisations to:
  • Integrate legacy applications
  • Extend automation programmes
  • Reduce manual intervention
  • Accelerate operational efficiency
  • Unlock additional value from existing technology investments
By connecting old and new technologies, organisations can continue modernising without disruption. Supported by customer outcomes delivered through IA-Connect and automation engagements.
 
quotemarks The instant availability of information is changing our culture in ways we couldn't have imagined. Life without it would be like going back to using chalk on a blackboard in 2022.
Justin Hammond Head of Reconfiguration, Program Management Office

Why Trustmarque Ultima 

We bring together data, automation, AI and Microsoft expertise to help organisations move beyond isolated initiatives and create a connected operating model for the future.
 
Whether you are exploring Microsoft Fabric, deploying Copilot, adopting Microsoft 365 E7, building AI agents or modernising business processes, we help you focus on the outcome rather than the technology.
 
Because becoming a Frontier Firm is not about adopting more tools.
 
It is about creating an organisation that can learn faster, adapt faster and deliver better outcomes through the intelligent combination of people, data and AI. Based on the practice vision of AI-ready enterprises, data foundations, automation and enterprise AI adoption.
 
  • Microsoft Azure Expert MSP
  • IBM Gold Partner
  • NHS, public sector, and enterprise credentials
  • AI and data governance experts

Solutions

How do we deliver the value of technology to your organisation?

Our AI Centre of Excellence offers a comprehensive approach to AI adoption, from education and use case identification to roadmap development and ethical governance. Visit our AI CoE webpage

Featured partners

Frequently Asked Questions

What sectors do you work with?

We support public sector, healthcare, finance, and enterprise organisations across the UK.

How do you support safe AI adoption?

Our AI Centre of Excellence provides frameworks, tools, and training to embed safe and ethical AI from the start.

Do I need to be on Microsoft Azure to work with you?

No, but we’re Azure experts and help many organisations move or optimise their Azure investments.

Can you help us define an AI or data strategy?

Absolutely. We work with senior leaders to turn ambition into action—rooted in commercial outcomes.

Resources from across Trustmarque Ultima

Ready to define your AI strategy?

Book a Data, Automation & AI Strategy Workshop