New Trustmarque and Ultima Business Solutions have completed their merger, officially joining forces to lead the future of IT services.

Prism for M365

Measure adoption. Realise value. 

Microsoft 365 is one of the largest technology investments most organisations make. Yet many struggle to answer a simple question:
 
Are we getting the value we expected?
 
As users, workloads and business priorities change, Microsoft 365 environments naturally drift. Licences become misaligned, adoption varies across teams and opportunities to improve productivity can be difficult to identify.
 
Prism for Microsoft 365 gives organisations a clear view of how Microsoft 365 is being used, where value is being realised and where action is needed. It helps technology, finance and procurement leaders make informed decisions about optimisation, renewal planning, user adoption and future investment.
 
 
>2.7m users
managed daily
across M365 environments
£100m+
in potential savings
identified across M365, Azure and Copilot in 2024
250,000+
Copilot interactions
tracked through PRISM, enabling targeted AI adoption

The Prism journey

Technology optimisation is not a one-off exercise.
 
The organisations that achieve the greatest return from Microsoft 365 continually review adoption, measure outcomes and adapt investment decisions as their needs evolve.
 
This continuous approach helps organisations avoid investment drift and maintain alignment between technology spending and business objectives.
 
Prism supports that journey through a continuous cycle of value intelligence:

Measure

Understand licence allocation, user activity and service adoption across your Microsoft 365 environment.

Review

Identify trends, opportunities and areas where investment may no longer align with business priorities.

Prioritise

Focus effort where it will deliver the greatest impact, whether that's optimisation, adoption, governance or AI readiness.

Optimise

Take action to improve utilisation, reduce waste and strengthen return on investment.

Reinvest

Redirect savings and resources into innovation, employee productivity, AI and strategic business initiatives.

A clearer view of Microsoft 365

Licence intelligence

Gain visibility into licence allocation, assignment and utilisation across your estate. Prism helps identify inactive users, underutilised subscriptions and opportunities to align licensing more closely with actual business need. This supports both optimisation and renewal planning.

Adoption intelligence

Understand how Microsoft 365 services are used across departments, business units and user groups. Prism helps organisations identify adoption trends, measure engagement and target support where it will have the greatest impact.

Investment intelligence

View Microsoft 365 investment through a business lens. Track consumption, understand cost allocation and gain insight into where technology spend is supporting organisational objectives. Prism provides the information leaders need to make more informed investment decisions.

Renewal readiness

Renewals should be informed by evidence, not assumptions. Prism helps organisations prepare for Enterprise Agreement renewals, CSP renewals and true-up discussions with a clearer understanding of licence usage, adoption patterns and optimisation opportunities.

Multi-tenant and organisational visibility

For larger organisations, visibility can be difficult to achieve across departments, regions and business units. Prism supports virtual tenant modelling and organisational segmentation, helping leaders understand usage, adoption and investment at the level that matters most.

Prepare for AI with confidence 

Successful AI adoption begins with understanding how Microsoft 365 is already being used.
 
Prism helps organisations assess readiness for Microsoft Copilot by providing visibility into user behaviour, adoption patterns and usage signals across Microsoft 365. This creates a stronger foundation for future AI investment and value measurement.
 

Built for Microsoft investment management

Prism for Microsoft 365 is part of the wider Prism value intelligence platform, which supports visibility across Microsoft 365, Azure, Security and Copilot investments.
 
Today, Prism supports visibility across more than 4 million users globally, helping organisations measure outcomes, optimise investment and make more informed technology decisions.
4 million+
users managed
Prism provides visibility across Microsoft investments supporting more than 4 million users globally.

Why Trustmarque Ultima? 

Trustmarque Ultima helps organisations move beyond traditional licence optimisation.
 
By combining Prism's value intelligence platform with Microsoft expertise, we help customers understand where value exists today, where opportunities remain and how future investment can support business growth.
 
Our focus is not simply reducing spend. It's helping organisations realise more value from every Microsoft investment they make.

Understand the value of your Microsoft 365 investment

Speak to a Trustmarque Ultima specialist and arrange a Prism demonstration.

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