1. Enabling staff to work from home
Many organisations are having to fast track their use of remote working. However, in some instances this presents certain challenges, particularly if you haven’t done so before:
- Difficulty to resource or provision laptops and mobile devices quickly enough, particularly for large organisations.
- Many organisations still have corporate applications and workloads located on private on-premise datacentres or in datacentres managed by their software providers that cannot be accessed remotely.
- Connectivity can become an issue as more and more users work from home on VPNs and remote sessions, which can max out corporate connectivity and bandwidth.
What are the practical solutions available?
Utilise VPN (virtual private network) technology to allow home workers to access corporate resources via a secure tunnel that can be accessed anywhere. However, be aware that using a VPN will in most cases involve IT staff and the use of corporate devices.
Leverage existing Citrix, VMware Horizon View and RDS environments on-premises where available. They may simply need to be bolstered for resilience to handle higher loads, which may impact connectivity.
Browser-based VDI (Virtual Desktop Infrastructure) is the fastest way to set up secure remote working using cloud technologies such as Windows Virtual Desktop. These cloud-based solutions can be spun down when not being used, or when the use case is no longer there. Also because the solution is browser-based, there is no requirement for the installation of VPN software or for corporate devices.
Improve connectivity through technologies such as ExpressRoute and Direct Connect which can be used a way to increase bandwidth to cloud providers and mitigate any connectivity issues caused by increased usage. Using SD-WAN technologies can also help in these scenarios.
Deployment of cloud-based productivity tools like Microsoft Teams and SharePoint can allow employees to collaborate remotely and be accessed from any device.