What can Power Platform do for my business?
We understand the blockers standing in the way of true transformation. Through our BizApps consultancy, we’re helping organisations to gain the full value of the Microsoft Power Platform and business applications. We’re ensuring our customers can overcome the challenges of inefficient processes, poor data utilisation, and legacy systems. To get ahead, faster.
Here are a few examples of recent projects:
Power App – creating a custom app to track gifts and hospitality compliance
A large entertainment organisation approached us to help build an application for staff members to declare gifts and hospitality. They needed to track what team members were receiving to stay legally compliant. With Power App, we developed a mobile app to record the full disclosure, providing managers with full visibility and the ability to ensure compliance.
We’re now enhancing that solution by adding the ability to track employees’ gambling licenses, a legal requirement for all employees working on the casino floor. The app provides info on who has a license, the expiration data and has the ability to set reminders.
Power Automate – developing a fully automated HR starters and leavers process
A large acute healthcare Trust in England was struggling with manual, paper-based HR processes for starters and leavers. They were wasting time and money in overpayments and also had no clear ownership. Using Power Automate and SharePoint Lists, we were able to create a fully automated online solution.
Our customer contact, Senior Project Manager for Digital Transformation, said the automation has helped to improve budgeting, visibility and accountability. They commented: “With the automation we have a dashboard of the whole process. We can see when a person hands in their notice, when HR is notified and when the person leaves. We can see where the issues or the bottlenecks are.”
Read the full customer case study.
Power Virtual Agents – a responsive chatbot for GPs
One of our healthcare customers was due to introduce a new insurance scheme for GPs, which they knew would result in lot of queries about the changes.
Drawing on the AI capabilities in Power Virtual Agent, we created a highly customised chatbot that could answer key questions around the new insurance scheme. From direct responses to common questions, to signposting to alternative information and contacts, the solution allowed GPs to self-serve. This reduced calls to the support team, saving them time and allowing them to focus on more complex issues.
Power BI – enabling a secure, centralised view of children’s services in local Government
A local Government customer needed access to operational data and KPIs on children’s services for looked after children. With information held in multiple systems it was very time consuming to create a coherent overview of the service, the providers and individual children.
Power BI has provided operational staff with a central place to view the personally identifiable data that is relevant to their team, while also providing a service wide view of relevant operational data. It also gives the Director of children’s services a single information source for regulatory inspections like OFSTED and CQC. Trusted partners can also view subsets of the data, which is shared securely via the Power BI Cloud Service.