Gamma

Working smarter, together

Gamma is a leading provider of Unified Communications as a Service (UCaaS) across the UK, Netherlands, Spain, and Germany, supplying communication solutions via their extensive network of trusted channel partners.

With a combination of network investment, a digital-first approach, and in-house development skills, Gamma has a comprehensive portfolio of communications services. And a significant amount of intellectual property. This has given them a name for disrupting the market with innovative and market-leading cloud-based services, such as SIP Trunking and Hosted PBX in the UK.

Why Gamma

Gamma offers a range of Unified Communications, Mobile and Connectivity services, providing robust and secure end-to-end business communication and collaboration solutions that enable organisations to easily collaborate internally whilst also providing a better customer experience.

Gamma’s four key customer pillars

one

Flexible solutions

Gamma’s products, pricing and services can be adjusted to your changing needs.

teo

Collaborative culture

Drawing on our joint expertise in business communications, Trustmarque and Gamma will work with you to achieve the right solution with ongoing support.

three

Connected communications

Sophisticated, dependable and secure products and services designed to help your organisation succeed.

four

End-to-end control

End-to-end control and technical integration of your network services for ‘Always on’ unified communications. Gives your people the freedom to work wherever, whenever.

Trustmarque and Gamma

Trustmarque is one of the few select partners awarded Gamma Platinum Partner status in the UK. This is awarded by a range of criteria that includes revenue, product commitments, customer service levels, innovation and technical expertise. The Platinum Partner status strengthens our relationship with Gamma and gives our customers full confidence with the products and services they provide, provision and support.

Gamma Platinum Partner White

Case study

Kent County Council transition to Microsoft Teams Direct Routing from Gamma and Trustmarque

Kent County Council was using both the online and on-premise versions of Skype for Business, with approximately 5,000 users on each platform. The solution was approaching end of life at the end of July 2021 the Council knew they would have to quickly migrate all existing users to an alternative telephony solution. A decision had already been taken to migrate to Cloud Telephony in order to experience the commercial and operational benefit of removing any on-premise equipment

Discover how Trustmarque’s Enterprise Connectivity team and Kent County Council migrated 10,000 users to a simplified Teams telephony solution: Read the full case study

Kent County

“Migrating 5,000 users quickly and seamlessly was no mean feat. But Gamma and Trustmarque worked so well together, we felt that we were in safe hands. The project was executed quickly and efficiently, our telephony solutions are now simplified, and we can operate within a fixed budget.”

Stuart Cockett, Interim Head of Kent Public Services Network

Microsoft Teams Operator Connect

With over 15 years’ experience enabling voice solutions for Microsoft, Gamma understands business requirements and can help you get the most out of your Microsoft Teams environment. Their relationship with Microsoft includes networking, provisioning, management, reporting API’s and Teams portal integration, providing a simple and reliable way to enable calling

Gamma is part of Operator Connect, an operator-managed service from Microsoft designed to give you seamless and integrated carrier-grade PSTN calling to your Microsoft Teams environment.

Gamma’s Operator Connect streamlines calling capabilities for your Teams users, enhancing productivity and maximising value your organisation gets from your Microsoft Teams environment.

Key Features

Operator Connect provides smooth and unified calling for your business via Microsoft Teams.

Simple deployment and administration

Select Gamma as your operator, provision users, and assign phone numbers from the Teams Admin Centre

Inclusive Calls to 01, 02, 03 and 07 UK numbers (4,000 minutes PUPM) terms apply

Enhanced support

Carrier-grade reliability and support with direct alignment to Microsoft through the Operator Excellence Programme

UK-based support teams available 24×7

Save on infrastructure expenditure

Manage call control in the cloud with additional Teams functionalities and reliable business continuity – managing calls in the Gamma network so you never miss a call

Direct peering between Gamma and Azure to enhance resilience, performance and provide Quality of Service (QoS)

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